Refund policy

Refund & Return Policy: Our Connoisseur Promise

We believe in the "Zen" of our products. If your experience is anything less than perfect, we will make it right.

• 7-Day Ritual Trial: If you are not satisfied with your purchase, you may initiate a return within 7 days of delivery. The product must be unused and in its original premium packaging.

• Breakage in Transit (The Crystal Guarantee): Glass is fragile, but our commitment isn't. If your order arrives damaged, simply WhatsApp a photo/video of the unboxing to +91 7900100658 within 24 hours. We will ship a replacement immediately, no questions asked.

• Refund Process: Once the return is inspected, the refund will be processed to your original payment method within 5–7 business days.